Privacy Policy

Information We Collect

We may collect the following types of information:

• Information you provide voluntarily (e.g., reviews, photos, agency/trip listings, messages).
• Account & contact details such as name, email, and phone number — only if you choose to provide them.
• Device identifiers & basic usage analytics to improve performance and stability.
• Location data (if you allow it) to show nearby agencies, trips, and departure options.
• Camera access (if you allow it) to capture or upload photos related to Umrah trips.
• Push notifications (if enabled) for updates, moderation actions, and interactions.

Who May Use the App

Omratook is intended for users who are 18 years old and above. By using the app, you confirm that you meet this age requirement.

How We Use Your Information

• To display Umrah trip listings, reviews, photos, and user-generated content.
• To operate, maintain, and improve app features and overall user experience.
• To send essential notifications or respond to support requests.
• To protect platform integrity, review submitted content, and prevent abuse.

User-Generated Content (UGC) Policy

• Submission review: All new user-submitted listings may be reviewed and approved by our team before becoming visible.
• Moderation: We may remove any photos, reviews, or other content that violates our policies (e.g., hate speech, offensive material, spam, illegal activity, or content that disrespects the sanctity of Umrah).
• Reporting: Users can report inappropriate content or users by contacting us at omratook@gmail.com. Reported items will be reviewed and removed if necessary.
• Repeat abuse: We may restrict or ban users who repeatedly violate our guidelines.
• Consent to Terms: Users must accept our Terms of Use before posting any UGC in the app.
• License: By submitting UGC, you grant Omratook a non-exclusive, worldwide license to host, display, and distribute your content within the app.

Free to Use & Future Monetization

The app is currently free to use. If we introduce paid features in the future, we will clearly notify users in the app and update this Policy.

Data Security

We apply industry-standard security practices to protect your information. However, no system is 100% secure. You use the app at your own discretion and risk.

Your Rights & Choices

• Request deletion of content or personal data you submitted.
• Report inaccurate listings or misuse of information.
• Ask questions about data processing or inappropriate content.

For account or data deletion requests, please visit: tdsservicedz.com/omratook-delete-request
Or email us at omratook@gmail.com.

International Transfers & Storage

We may store and process data using reputable cloud providers (e.g., authentication, database, storage). Your information may be transferred to and stored on servers outside your country. Where required, we apply safeguards consistent with applicable law.

Third-Party Tools & Analytics

We may use third-party services to operate app features, measure performance, and ensure reliability. Data is processed in aggregate or de-identified form whenever possible. We do not sell personal information to third parties.

• Authentication, database, and storage providers.
• Error reporting, crash logs, and basic analytics.
• Push notification and messaging services.

Retention

We keep personal data only as long as necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce our agreements. We may retain de-identified or aggregated data for analytics.

Children

We do not knowingly collect personal data from children under 18. If you believe a child provided data, contact us to delete it.

Changes to This Privacy Policy

We may update this Policy from time to time. Users will be informed through the app or official channels. Continued use after updates means you accept the new terms.